COVID-19 message from your dentist
Our patients safety and well being is our top priority. Our office follows infection control recommendations set by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued.
We are available for elective procedures, dental emergencies and regular oral hygiene maintenance. When you make an appointment with our practice you will be asked a list of questions including current health status and also regarding exposure to COVID. We will continue these screening questionnaires for your safety until further notice.
If you feel you are not feeling well, have a temperature or have been recently exposed to COVID, we can reschedule your appointment for a later date.
Our team is always willing and available for any questions or concerns you may have.
With the recent announcement from the New Mexico Governor extending the "stay at home" order, our office will comply and continue doing what is in the best interest for our patients health and safety.. We continue to remain open for any and all dental emergencies at this time. We will continue to post updates when we prepare to re-open for elective dental treatment.
Our office will be reopening May 18th 2020 for all dental services. We always follow very strict universal precautions to protect our patients and staff while continuing to avoid spreading any infection. We will continue these practices but also implement special patient accommodations to achieve everything possible to protect you, so you are able to maintain your dental visits. We want to assure you that your health and safety comes first. We have and will continue to monitor the appropriate sources for accurate and up-to-date information to relay onto you when needed. We are here for your questions or concerns, always. We are looking forward to seeing all of you soon!
With New Mexico extending the stay-at-home restrictions until May 15th 2020, we will remain open for any and all dental emergencies only. We know this is hard on our community and it is hard for us as we are missing our patients but the safety and wellbeing for you will always be our number one concern. Dr. Thompson is available Monday-Thursday by appointment to care for all dental emergencies. Please continue to take care of yourself and others.
Our office will be open to care for any and all your dental emergencies Monday- Thursday for existing patients and new patients. Please scroll down the page for a list of medical emergencies, set up appointment online here or call our office if you are experiencing any dental emergency or have questions.
With the recent world effort concerning COVID-19, we are doing everything we can to keep our patients, teams and communities healthy & safe. The New Mexico Dental Association has suggested that all dental offices cease routine care and see patients for emergencies only. Our office will comply with these recommendations in an effort to slow and or to stop the spread of the virus and will remain open for dental emergencies until we are able to operate fully. We will be available for any and all dental emergencies for all existing and or new patients. Examples of emergencies: patient that shows signs of infection, or loss or significant injury of a permanent tooth, Wisdom teeth causing pain. Please see the list below of more dental emergencies.
As always, we value your support and loyalty, our patients are the heart of our business, you are our family. You and your family’s safety and wellbeing will always be our # 1 priority. Together we will get through this. Take care of yourself and others.
For accurate information concerning COVID-19 and current updates please visit the CDC
New Mexico Department of Health
1. Uncontrolled bleeding that won’t stop
2. Painful swelling in or around your mouth
3. Pain in a tooth, teeth or jawbone
4. Gum infection with pain and swelling
5. Trauma involving facial bones, potentially compromising the airway
6. Dental trauma causing pain or swelling
7. After surgery treatment (dressing change, stitch removal)
8. Broken, fractured or knocked out tooth
9. Denture adjustment for people receiving radiation or other treatment for cancer
10. Denture adjustments or repairs when function is impeded
11. Biopsy of abnormal tissue
12. Abscess, or localized bacteria infection resulting in localized pain and swelling
13. Dental treatment required prior to critical medical procedures
14. Third molar (wisdom teeth) pain
15. Final crown/bridge cementation if the temporary restoration is lost, broken or causing irritation or pain
16. Defective restorations causing pain
17. Replacing temporary filling that is causing pain
To Our Patients…
Over the past few weeks, it has become clear that our town, state and world are facing an unprecedented challenge. Like you, we are concerned and want to do what we can to help keep our patients, staff, community and our families safe and healthy.
We always follow very strict universal precautions to protect our patients and staff to avoid spreading infection. We will continue these practices but also implement special patient accommodations to achieve everything possible to protect you, so you are able to maintain your dental visits. We want to assure you that your health and safety comes first.
We have and will continue to monitor the appropriate sources for accurate and up-to-date information to relay onto you when needed. We are here for your questions or concerns, always. We want to share some extra steps of precautions we are doing, offering or suggesting for complete safety.
- Patients are welcome to wait in their car until the time of their appointment, you can communicate with the front office either by text or phone. Let us know when you arrive, and we will contact you when the team is ready to take you back for your appointment.
- We will be monitoring our teams’ health daily to ensure extra health security for everyone’s safety.
- If you are elderly and suffering with chronic illnesses such as heart disease, diabetes or lung disease, you are at higher risk and should take all the specific precautions suggested by the CDC. Stay out of the public to ensure your safety.
We recognize this is a challenging time and we remain committed to the safety of our patients, teams, and community. You are family to us, take care of yourself and others.
Please visit the CDC for more tips and current updates: https://www.cdc.gov/coronavirus/2019-ncov/index.html
- Hillrise Dental